Kenmore Washer Error Codes

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📋 Error Code Index — Kenmore Washer

F11Serial Communication Error F21Long Drain Time F35Analog Pressure Sensor Failure F5E1Door Switch Fault SUDExcess Suds Detected

F11

Serial Communication Error

Communication fault between main and motor control boards.

High Priority

Possible Causes
Wiring harness loose between boards
Motor control board failed
Main control board failed
Diagnostic Steps
1Check wiring harness connections at both boards
2Power cycle unit 60 seconds
3Replace motor control or main board as indicated

F21

Long Drain Time

Washer did not drain within allowed time — water remaining in drum.

Medium Priority

Possible Causes
Drain pump filter blocked with debris
Drain hose kinked
Drain pump motor failed
Diagnostic Steps
1Clean drain pump filter — remove all lint, coins, debris
2Check drain hose for kinks and proper routing
3Test drain pump motor and replace if failed

F35

Analog Pressure Sensor Failure

Water level pressure sensor reading outside expected range.

Medium Priority

Possible Causes
Pressure sensor failed internally
Pressure hose kinked or disconnected
Air dome on tub blocked
Diagnostic Steps
1Check pressure hose connections
2Clear blockage from air dome port
3Test pressure sensor and replace if out of range

F5E1

Door Switch Fault

Door switch not confirming closed — cycle cannot start.

Medium Priority

Possible Causes
Door not fully closed or latching
Door switch failed internally
Wiring to door switch open
Diagnostic Steps
1Push door firmly closed
2Inspect latch and strike for damage
3Test door switch and replace if open when closed

SUD

Excess Suds Detected

Excessive suds detected — cycle paused to allow suds to dissipate.

Low Priority

Possible Causes
Non-HE detergent used in HE washer
Too much HE detergent per load
Detergent residue buildup
Diagnostic Steps
1Use only HE-rated detergent
2Reduce detergent quantity
3Run a Rinse & Spin cycle to clear suds
4Clean dispenser drawer regularly

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Important Notice: Error code information on this page is based on Kenmore manufacturer service documentation. Always disconnect power and water supply before inspecting internal components. AppliancesCare Appliance Repair LLC provides this information for educational purposes only.