Samsung Washer Error Codes

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📋 Error Code Index — Samsung Washer

4EWater Supply Error 5EDrain Error dE1Door Open Error EbPower Frequency Error E3Overflow Error nFNot Filling ndNot Draining UEUnbalanced Load

Water Supply Error

Washer not filling with water within allowed time.

Medium Priority

Possible Causes
Supply valves closed or restricted
Inlet valve solenoid failed
Low water pressure below 20 psi
Inlet hose screens clogged
Diagnostic Steps
1Verify both supply valves fully open
2Check water pressure
3Clean inlet hose screens
4Test inlet valve and replace if failed

Drain Error

Washer not draining within allowed time.

Medium Priority

Possible Causes
Drain pump filter blocked
Drain hose kinked
Drain pump motor failed
Diagnostic Steps
1Clean drain pump filter
2Check drain hose for kinks
3Test drain pump motor and replace if failed

dE1

Door Open Error

Door not confirmed closed — cycle cannot start or continue.

Medium Priority

Possible Causes
Door not fully pushed closed
Door latch actuator failed
Wiring to door latch open
Diagnostic Steps
1Push door firmly closed until latch click felt
2Inspect latch for damage or misalignment
3Test door latch actuator and replace if failed

Power Frequency Error

Supply power frequency outside acceptable range.

Medium Priority

Possible Causes
Power supply frequency unstable
Utility supply issue
Loose wiring at power connection
Diagnostic Steps
1Verify household power supply is stable
2Check all power connections are secure
3Contact electrician if power frequency is confirmed out of range

Overflow Error

Water level exceeded maximum safe limit.

Urgent

Possible Causes
Inlet valve stuck open
Pressure switch failed
Control board relay fault
Diagnostic Steps
1Disconnect power and water immediately
2Test inlet valve — replace if passing water when off
3Test pressure switch and replace if faulty

Not Filling

Washer not detecting water filling — same as 4E on some models.

Medium Priority

Possible Causes
Supply valves closed or restricted
Inlet valve solenoid failed
Low water pressure
Diagnostic Steps
1Verify both supply valves fully open
2Check household water pressure
3Test inlet valve and replace if failed

Not Draining

Washer not draining — same as 5E on some models.

Medium Priority

Possible Causes
Drain pump filter blocked
Drain hose kinked
Drain pump motor failed
Diagnostic Steps
1Clean drain pump filter
2Check drain hose for kinks
3Test drain pump motor and replace if failed

Unbalanced Load

Load imbalance detected — spin cycle cannot complete safely.

Low Priority

Possible Causes
Single heavy item creating extreme imbalance
Items clumped on one side
Overloaded drum
Diagnostic Steps
1Open door and redistribute load evenly
2Remove some items if overloaded
3Restart spin cycle

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Important Notice: Error code information on this page is based on Samsung manufacturer service documentation. Always disconnect power and water supply before inspecting internal components. AppliancesCare Appliance Repair LLC provides this information for educational purposes only.